As a broker, you may be wondering if you need social media marketing. Social media marketing gives you the power to leverage content to easily reach the masses. You can deliver messages quickly to your audience and with consistent effort, you can grow your audience with prospective clients. Social media marketing allows you to stay top of mind with current and new clients, and the best part? It’s free. Check out these powerful social media marketing statistics from leading marketing platform HubSpot:
In this guide, we are going to take a closer look at:
- Getting Started with Social Media Marketing
- How to Build an Audience
- LinkedIn Best Practices
- Facebook Best Practices
Getting Started with Social Media Marketing
Social media platforms offer users the perfect places to connect with friends, follow celebrities, get news, and engage with business owners of all kinds — including brokers. In this day and age, being active on social media is a must for small business owners. Here’s how to get started with social media to grow your real estate business:
Before you make a business account on any social media site, search within the platform for connections within the real estate industry. Search for terms such as real estate, landlord, flip, buy-and-hold, etc. to see which industry players are active on the top social sites (competitors, possible business contacts, partners, etc.) You will find that some social networks are more suited to your business than others.
Create a Strategy
Once you have a sense of where you want to engage, the next step is to figure out what your goals are, the type of content you plan to post, and with whom you’d like to engage. When building your strategy, here are the best content types to share on each platform:
- Blog Posts: Blogs are fantastic to share on social media and build authority and presence on a topic. For more information on content marketing for brokers, see our full guide here.
- Platforms to share on: Facebook, LinkedIn, Pinterest
- Surveys: Encourage your audience to engage with your brand and give you instant feedback. SurveyMonkey is a great, free tool to collect survey data.
- Platforms to share on: Facebook, Instagram, Twitter, LinkedIn
- Reviews: Share stories of happy customers that connect to your brand’s message.
- Platforms to share on: Instagram, Twitter, LinkedIn, Facebook, Pinterest
- Aesthetic Visuals: Social media is very visual. Draw attention with eye-catching graphics.
- Platforms to share on: Instagram, Facebook, Pinterest, Twitter
- Industry News: Share relevant news from reliable sources.
- Platforms to share on: LinkedIn, Twitter, Facebook, Instagram
- Video: How-to's and educational videos do well on social media.
- Platforms to share on: YouTube, Facebook, LinkedIn, Instagram
- Branded Images: Share your own images and infographics. Not sure where to get started on these? Check out Easel.ly.
- Platforms to share on: Instagram, Facebook, LinkedIn, Pinterest, Twitter
Talk With Your Customers
Posting is not the same as engaging. The most important thing to remember is that social media is a two-way conversation. Long gone are the days of traditional advertising where you can talk to your customers. Now you have to be able to talk with them and involve them.
One of the worst things you can do in social media is to start a profile and not keep it up. Before you enter into a social media space, make sure that you have the time and resources to continue to post, follow, connect, and engage regularly (every day in many cases) so that you can reach your audience and become a source of information for them — which brings us to our last tip.
Social media is not the place to bombard customers with advertising and “all about me content.” Businesses that have the most success using social media as a marketing platform do so by becoming the place to go for advice, information, and industry perspective, not being a walking advertisement.
Building an Audience on Social Media
Social media marketing might feel like a slow push, but with consistency and habitual efforts, you will see the return. Follow these steps from Instagram influencer Tiffany Yang on how to grow your industry reach:
Polish Your LinkedIn or Facebook Page
Check your privacy settings on your profiles to make sure what you’d like to be visible to the public is actually visible to the public. This includes:
- Email address
- Contact phone number
- Links to your website
Ask yourself what you’d like to see on a mortgage professional’s page within thirty-seconds that would make you want to engage. Then, add it.
Start Sharing Industry-Related News That Sparks Your Interest
Follow these steps for success:
- Find an article worth sharing: As an example, let’s use “What to Expect From Millennial Renters in 2019” from the Rental Housing Journal. Since Visio Lending is the nation’s premier rental loan lender, this article is highly relevant to what we do. Plus, it comes from a reliable source.
- Craft a short blurb as to why you’re sharing this article on your feed: Here’s our example from the Rental Housing Journal article: "With millennials being the largest adult population, all while holding off on being homeowners, buy and hold investors are having to consider what is going to attract these tenants. Can’t seem to get into the heads of millennials? Check out this blog — it gives great insight as to what future tenants are hopeful in your rental!" The blurb sets the expectations of what you are about to read, plus offers context to our audience.
- Share away: Paste the link into the post box, and it will populate a featured image and link for you. Once it does, it is safe to delete the link to make it look cleaner (your viewers will still be able to click). Don’t forget to add your hashtags for additional reach and searchability!
Generate & Share Original Materials
Share personal updates with your audience such as:
- Industry experience
- Relevant loan scenarios
- Personal career updates
- Inspirational quotes and content
Key Tip: The formula for posting can bring in new clients and partners. Present the relatable concern/problem and how your services were a solution.
Connect with other mortgage industry professionals
Having peers share your content will boost your engagement and reach more people.A great way to find industry leaders and professionals is to join groups. Both LinkedIn and Facebook have dedicated groups, or spaces on the network for people with similar interests to connect and discuss topics. Finding relevant groups is easy, too. Simply search both platforms for keywords you are looking for such as “mortgage broker,” and filter to groups.
Engage, Engage, Engage
Share and like other content on social media and engage in comments. Social media is about building and nurturing relationships. This is a foundational way to increase your reach to more potential clients and partners.
Social Media Best Practices for Brokers
The two most common platforms for professional marketing are LinkedIn and Facebook due to their wide use and focus on longer-form information (rather than images or short messages). Let’s take a look at the best practices for using both:
LinkedIn is a professional platform, so you should always be cognizant of presenting your content in a professional manner. Some other key tips to keep in mind include:
- Make your posts more appealing by incorporating a question, or even a current event/topic.
- Use relevant and popular hashtags like:
- Your goal is to always be perceived as a reputable and trusted expert in your industry.
- You may want to include your email address or prompt them to message you for more information regarding your posts (not necessary for every post because the goal of LinkedIn is to be trusted and reputable; not sales-y).
- Share success stories about your happy investors and borrowers.
- Share your positive reviews, thanking your clients for their kind words.
- Re-share content from industry leaders that is relevant and appealing to your clientele.
- Stay engaged with your feed. The more you stay engaged, the more people (and potential new clients) will engage back.
- Remember to tag people if you are mentioning them. You can do this by using the @ sign. Tagging people typically increases the visibility of your posts.
Facebook is a much more personable platform. This is where you can shed a bit of your professionalism (key words: A bit) and be more candid. Follow these best practices when posting:
- Don’t use any hashtags.
- Don’t oversell to your friends.
- Share your success stories and reviews, with gratitude — in hopes your friends can refer more to you.
- Use pet photos, share your family, and continue posting all your candid posts — the more people engage with you regularly, the more likely they will see your mortgage-centric posts.
- Make your posts funny, use memes about the crazy mortgage industry, and make light of all the hard work you do.
- Tag your location! If you are at an industry event, always tag your location.
- If you make a post in hopes of getting clients or sharing an industry event, consider making that post public. In other words, check your privacy settings to make sure people outside of your network can engage with your posts.
Partner with Visio Lending to Grow Your Broker Business
If you’re a broker looking to expand your business, we can help. Visio Brokers closed over $500 million in rental loans in 2021. Our Broker Program Highlights include:
- The ability to earn up to 2 pts YSP, 5 pts total
- Designated AEs and in-house processing to keep your workload down
- No license requirements (Except in CA and AZ) for multiple state opportunities