3 Ways Mom and Pop Landlords can Track Maintenance Work

Posted by Bryan Christiansen on Nov 6, 2020 9:00:00 AM

managing maintenance requests

Managing properties can sometimes be a challenge even with just a single property to focus on. As the number of properties grows, so does the potential for overlooked property maintenance and a host of costly management issues.

Here are three ways in which landlords can handle maintenance tracking in an organized and efficient manner.

Track Work Requests with Google Sheets

With a handful of properties to manage and track maintenance work for, a landlord can successfully do so with simple and free tools like Google Calendar and Google Sheets. Alternatively, there are plenty of to do apps out there that can also get the job done if the landlord is an organized person.

In both cases, tenants should have a simple way to report maintenance issues. The simplest way to do that for a tenant would be to create a dedicated email address tenants can reach out to or a dedicated phone number they can call. Alternatively, there are apps like TenantCloud that have a “submit maintenance request” feature you can look into.


Look Into a Property Management Company

For landlords with multiple properties, finding a property management company is the most straightforward solution (although not the cheapest one). If a landlord hires a competent property management company, they should essentially handle all property management tasks, maintenance included.

If a landlord does take this approach, it is not a bad idea to run an occasional survey and/or talk with your tenants to see if their maintenance-related problems are solved in a timely manner. This will also help the landlord evaluate if the property management company is worth the money it asks for.


Use a Computerized Maintenance Management System (CMMS) with a Work Request Portal

If the landlord decides to keep the property management duties in-house, a computerized maintenance management system (CMMS) is a simple solution for tracking and managing all maintenance work. Most CMMS systems come with a work request portal tenants can use to report maintenance issues and then track the status of their ticket.

The landlord can also use the CMMS to track their spare parts inventory stock levels, compare maintenance costs between multiple properties, track the status of specialized maintenance tasks they decide to outsource, and much more.


Bryan Christiansen is the founder and CEO of Limble CMMS. Limble is a modern, easy to use mobile CMMS software that takes the stress and chaos out of maintenance by helping managers organize, automate, and streamline their maintenance operations.

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Topics: Landlording