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FREQUENTLY ASKED QUESTIONS

 

WHAT DO YOU REQUIRE FROM A BORROWER?

Unlike many of our competitors, we don’t require income verification, tax returns or 4506 documentation. This keeps our process fast, simple and dependable. We do require:

  • Two forms of ID
  • Tri-merged credit report with at least two credit scores
  • Appropriate insurance
  • A title policy
  • Voided check and the down payment (for purchases)
  • Executed copy of lease (if property is occupied)
  • An electronic asset verification of last two months bank statements

Download our Documents Needed Checklist here. 

DO YOU LEND TO BUSINESS ENTITIES?

Yes, we lend to LLCs, corporations, and limited partnerships provided ownership of the entity is not held by a trust. In addition to borrower requirements listed above, entities must provide corporate documentation. We do not lend to non-profits.  We do not lend on properties held in trust. We do not lend to unregistered Series LLCs (SLLCs). All property/entity interest holders must sign a guarantee.

HOW LONG DOES IT TAKE TO FUND A LOAN?

We close in weeks, not months. Once your appraisal is ordered, we typically close within 21 business days. Loans are generally funded within 24 hours of closing for purchases and within 48 hours of closing for refinances. Check out our tips to ensure your loan closes quickly.

HOW DO YOU DETERMINE MY INTEREST RATE?

Your rate is determined by your credit score, Debt Service Coverage Ratio (DSCR) and Loan-to-Value (LTV). For credit score, we use a tri-score merged report that we pull when you apply for a loan, taking the middle of the three scores. To identify the right loan for you and receive personalized rate information, call (888) 521-0353 to speak to one of our Account Executives. Click here to see our loan products page.

HOW DO YOU CALCULATE THE DEBT SERVICE COVERAGE RATIO OR DSCR?

The DSCR is calculated by dividing the monthly rent by the monthly principal, interest, property taxes, insurance and association dues, if any (PITIA). 

Property taxes include all city, county, school, municipal or other taxes related to the property.  Insurance includes liability, casualty, rent-loss and flood, if applicable.  We require “replacement cost” casualty insurance and rent-loss insurance. Please note that your monthly insurance expense may be higher than anticipated either because of our insurance requirements or because your property appraises for a higher value than the value at the time your previously obtained insurance.

DO YOU LEND BASED ON AFTER-REPAIR VALUE (ARV)?

No, our loans are structured around the rental value and "as-is" condition of the property. We lend to landlords with rent ready properties with no deferred maintenance.

HOW ARE YOUR REFINANCE LOANS UNIQUE?

Unlike most lenders that require you to own your property for 3-12 months or more before offering refinance options (ownership seasoning), we offer cash-out refi loans with only 30-day ownership seasoning. Many of our customers use our cash-out refi loans to pull cash out of one property to fund the improvements of another property, or even to buy another property.

WHAT IS THE MINIMUM PROPERTY VALUE YOU LEND ON?

For most of our loans, the minimum property value is $75K, with the exception of our Portfolio+ loan which requires an $80K minimum property value for each property.

In Cook and Cuyahoga Counties, the minimum property value for a one unit single family property is $125K and $75K per unit for 2-4 unit multifamily properties. 

Our minimum property value per unit in Baltimore, Philadelphia and Washington, D.C. is $100K. 

Our minimum property value for a condo is $75K.

WHERE DO YOU LEND?

We lend in 37 states and Washington, D.C., including: AL, AR, CA, CO, CT, FL, GA, IA, IL, IN, KY, KS, LA, MA, MD, ME, MI, MO, MS, MT, NC, NH, NJ, NM, NY, OH, OK, PA, SC, TN, TX, UT, VA, WA, WI, WV & WY. We do not lend in Detroit & Flint, MI. For properties located in Massachusetts, Georgia, Virginia and New York, Visio only lends to entities (no non-profits).

WHAT TYPE OF PROPERTIES DO YOU LEND ON?

We lend on rent ready residential properties, up to four units, with no deferred maintenance (other than normal wear and tear), including condos and townhomes. We do not lend on manufactured homes, mobile homes, log homes, commercial, multi-family (greater than four units) or vacant land.

DO YOU LEND TO OWNER-OCCUPIERS?

No, we only make loans to investors purchasing or refinancing investment properties. Under no circumstances do we lend to owner-occupiers. We also do not lend on second homes or to investors if the intended use of the property or proceeds is primarily for personal, family or household purposes.

WHAT ARE YOUR MINIMUM CREDIT QUALIFICATIONS?

We use a tri-merged credit report and either use the middle score of three scores, or the lower score of two scores.  Our minimum credit score is 640.  Some of our other credit requirements, include: 

  • No open foreclosure or bankruptcy,
  • No bankruptcy in the past four years,
  • No foreclosures, short sales or deeds in lieu within the last three years,
  • Minimum three open and qualifying trade lines for 24 months,
    • OR minimum of two open and qualifying trade lines and a history that evidences at least three additional qualifying trade lines that were open for at least 24 months each during the last seven years,
  • No mortgage lates in the past 12 months, and
  • For credit scores 680 and above, no more than 1X30 lates on non-mortgage trade lines over the past 12 months, subject to certain exclusions.
  • For credit scores below 680, no more than 0X30 lates on non-mortgage trade lines over the past 12 months, subject to certain exclusions.

CAN I PAY BACK TAXES/LIENS/JUDGMENTS WITH MY LOAN?

We allow borrowers to use up to 30% of proceeds on a cash-out refinance to pay off property taxes and judgments. Mortgages can be paid with up to 100% of proceeds.

DO YOU LEND TO FOREIGN NATIONALS?

We do not lend to foreign nationals. However, foreign nationals may be permitted as non-primary borrower guarantors if the necessary OFAC documentation is provided.

WILL YOU DO BLANKET LOANS ON MULTIPLE PROPERTIES?

Our Rental360 Portfolio+ allows you to close on 3-7 properties with just one closing and one monthly payment. It is available as a 30-year fixed, a 5-year ARM and a 7-year ARM. Click here to see our loan programs.

DO YOU ALLOW SUBORDINATE FINANCING ON YOUR LOANS?

We require the property is free of liens, including subordinate financing, when our loan closes.

DO YOU REQUIRE A PERSONAL GUARANTEE?

Yes, we require a personal guarantee to be signed on all loans we originate. All property/entity interest holders must sign a guarantee.

HOW DO YOU DIFFERENTIATE BETWEEN A RATE AND TERM REFINANCE AND A CASH-OUT REFINANCE?

Any transaction that is not a purchase transaction is a refinance transaction.  If the borrower receives cash back in an amount no more than the greater of $2,000 or 2% of the loan amount, then the transaction is a rate and term refinance; otherwise, the transaction is a cash-out refinance.

WHAT PHYSICAL CONDITION MUST A PROPERTY BE IN FOR YOU TO FINANCE IT?

We only finance rent ready property.  More specifically, the appraiser must rate the property in C4 condition or better and there cannot be any deferred maintenance visible in the appraisal photographs.  To understand more about appraiser condition ratings, please see https://www.fanniemae.com/content/guide/selling/b4/1.3/06.html.

WHEN DO CREDIT REPORTS AND APPRAISALS EXPIRE?

Credit reports and appraisals expire after 90 days. 

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